Terms of service

Effective date: April 15, 2023

Welcome to caslova.com, operated by Caslova ("we", "us"). By accessing or using our Site and placing an order, you agree to these Terms of Service.

Products

We make every effort to display our handmade resin lamps accurately. Because each item is handcrafted, slight variations in color, finish, bubbles, and wood grain are normal and make each piece unique. Product images are for illustration; your item may vary slightly.

Pricing and payment

  • All prices are listed in US Dollars (USD) unless stated otherwise.
  • Prices and product availability may change without notice.
  • We accept the payment methods shown at checkout. Payment is processed securely; your order is confirmed once payment is received.
  • The total cost, including any shipping and applicable taxes, is displayed before you complete your purchase.

Orders

We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock issues. If we cancel an order you have paid for, you will receive a full refund.

Shipping and returns

Shipping is governed by our Shipping Policy and returns by our Return & Refund Policy, which form part of these Terms.

Intellectual property

All content on this Site — including the Caslova name, logo, images, and text — is owned by Caslova and may not be copied or used without permission.

Acceptable use

You agree not to use our Site for any unlawful purpose, to infringe our rights, or to interfere with the Site's operation or security.

Limitation of liability

To the maximum extent permitted by law, Caslova is not liable for indirect or consequential damages arising from the use of our products or Site. Our total liability for any claim is limited to the amount you paid for the relevant order.

Governing law

These Terms are governed by the laws of [STATE/COUNTRY], without regard to conflict-of-law principles.

Changes

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance.

Contact

Caslova · support@caslova.com