Privacy policy
Privacy Policy
Last updated: August 2026
This Privacy Policy explains how OBOXGLOBALS LLC, trading as Caslova ("we", "us"), collects and uses your information when you visit or buy from caslova.com.
Information we collect
- Order information: name, shipping and billing address, email, phone number, and payment confirmation (we do not store full card numbers — payments are processed by our payment providers).
- Account information (if you create an account): email and login details.
- Usage data: pages visited, device and browser type, and similar analytics collected via cookies.
How we use your information
- To process, craft, ship, and deliver your orders.
- To send order confirmations, tracking, and support responses.
- To send marketing emails only if you opt in (you can unsubscribe anytime).
- To improve our website, prevent fraud, and meet legal obligations.
Payment processing
Payments are handled securely by our payment providers (including Shopify Payments, PayPal, and Shop Pay). Your checkout is encrypted. We never see or store your full card details.
Sharing your information
We share data only with providers who help us operate — for example, our e-commerce platform (Shopify), payment processors, and shipping carriers — and only as needed to fulfill your order or as required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, and measure site performance. You can disable cookies in your browser, though some features may not work.
Your rights
You may request access to, correction of, or deletion of your personal data by emailing support@caslova.com. We will respond within a reasonable time and as required by applicable law.
Data retention
We keep order records for as long as needed to fulfill orders, provide support, and comply with legal, tax, and accounting requirements.
Contact
Caslova (OBOXGLOBALS LLC) · support@caslova.com · 8729 Asher Gray Way, Raleigh, NC 27616, United States